Ticket resale laws in Australia
There's no national resale cap. NSW, South Australia and Western Australia limit resale of most event tickets to about 10% above the original price. Victoria, Queensland and the ACT only cap declared or major events, and Tasmania and the NT have no specific law. What counts as the "original price" differs by state.
This is general information, not legal advice. Laws change, and how they apply depends on the event and the ticket's terms. Check the official sources linked below, or get legal advice for your situation.
Resale rules by state at a glance
| State | Resale price limit | Applies to | Bots | Maximum penalty |
|---|---|---|---|---|
| New South Wales | Original price + fees paid (fees count up to 10%) | All tickets with a resale restriction | Banned | Up to $22,000 individual, $110,000 company |
| Victoria | 10% above face value (excl. fees) | Declared events only | No specific ban | $1,018 to $610,530 depending on the offence |
| Queensland | 10% above original price (incl. fees) | Major sports venues and prescribed major events | No specific ban | Up to $22,531 individual, $113,492 company |
| South Australia | 110% of original price (excl. fees) | All tickets with a resale restriction | Banned | Up to $20,000 individual, $100,000 company |
| Western Australia | 10% above original price (incl. fees) | All tickets with a resale restriction | Banned | Up to $20,000 individual; $100,000 company (WA Government) |
| ACT | No markup above original price (incl. fees) | Declared major events with a ticketing notice | No specific ban | 30 penalty units |
| Tasmania | No specific law | – | – | Australian Consumer Law applies |
| Northern Territory | No specific law | – | – | Australian Consumer Law applies |
A "resale restriction" is a term in the ticket's conditions that limits or bans resale. Penalty figures are as published by each state government.
What counts as the "original price"?
"10% above face value" is a common shorthand, but the states measure it differently, and the difference matters when booking fees are large.
- Fees included: Western Australia, Queensland and the ACT count booking fees and commission as part of the original price.
- Fees excluded: South Australia and Victoria start from the ticket price alone. Victoria calls it face value, set by the organiser at first sale.
- NSW: you can't sell for more than you paid. That means the ticket price plus the booking, payment or delivery fees you were charged, with those fees counting only up to 10% of the ticket price.
State by state
New South Wales
Under Part 4A of the Fair Trading Act 1987, you can't resell a ticket to a NSW sporting or entertainment event that carries a resale restriction for more than you paid for it, with fees counted up to 10% of the ticket price. Ads can't ask for more than 110% of the ticket price and must show the original price and the seat location (or say it's general admission). Websites and publications must not run ads that break these rules, and using software to get around a ticket seller's security is banned. NSW Fair Trading enforces the law, with fines of up to $22,000 for individuals and $110,000 for companies, and on-the-spot fines of $550 and $1,100. The rules have applied since 1 June 2018.
Victoria
Victoria's Major Events Act 2009 makes it an offence to resell or advertise a ticket to a declaredevent for more than 10% above face value, which excludes fees. Events are declared one by one; recent declarations include the Formula 1 Grand Prix, the Comedy Festival and major stadium concerts. Resale ads for declared events must show the asking price, face value and seat. Penalties range from $1,018 to $610,530 depending on the offence, and are enforced by authorised ticketing officers and Victoria Police. Tickets to events that aren't declared aren't covered by the cap.
Queensland
Queensland caps resale at 10% above the original price, including fees, for events at major sports facilities (Major Sports Facilities Act 2001) and for prescribed major events (Major Events Act 2014). The venue cap applies even when the reseller is outside Queensland. A 2026 amendment raised the maximum fines to $22,531 for individuals and $113,492 for companies, and removed the offence of buying a ticket above the cap. Other events aren't covered.
South Australia
South Australia's Fair Trading Act 1987 (Part 4A) bans reselling a ticket to an SA sporting or entertainment event that carries a resale restriction for more than 110% of the ticket price, not counting booking or other fees. Ads have the same cap and must show the original price and seat or location. Ticket bots are banned. Fines are up to $20,000 for individuals and $100,000 for companies, with a $550 expiation fee, enforced by Consumer and Business Services. The rules have applied since 10 December 2018.
Western Australia
WA's Ticket Scalping Act 2021 bans reselling a ticket to a WA event that carries a resale restriction for more than 10% above the original price, including booking fees, and the Act reaches resellers outside WA. Ads must show the original price and seat, websites are liable for ads that break the rules, and bots are banned. The WA Government says penalties are up to $20,000 for individuals and $100,000 for companies, with $2,000 infringement notices. The Commissioner for Consumer Protection enforces it. The Act has applied since 10 September 2021.
Australian Capital Territory
The ACT's Major Events Act 2014 bans selling a ticket to a declared major event for any amount above the original price, including fees, unless the organiser agrees in writing. It applies only to events that are declared major events and covered by a ministerial ticketing notice. The maximum penalty is 30 penalty units.
Tasmania and the Northern Territory
We found no specific ticket resale law in Tasmania or the Northern Territory. The Australian Consumer Law and the federal rules below still apply, and an organiser's ticket terms can still restrict resale.
Federal rules
- No national cap or bot ban. The Commonwealth chose disclosure rules instead.
- Resale websites must say so. Since 1 October 2022, sites whose main business is ticket resale must show "This is a ticket resale service. You are not buying from a primary ticket provider." and display the ticket's original price. This doesn't cover private sales on general marketplaces.
- Fees shown upfront from July 2027. The Unfair Trading Practices Act 2026 requires booking and other transaction fees to be shown next to the base price from 1 July 2027.
- Dynamic pricing is not banned. It was flagged by the government in 2024 but hasn't been legislated.
What it means for you
If you're buying or selling a ticket
- Use the event's official resale option where there is one.
- Check the asking price against the ticket's original price, which resale listings must show.
- Pay by credit card so you can ask for a chargeback if the ticket is fake or refused.
- When selling, stay within your state's cap and the ticket's terms, or the organiser may cancel it.
If you're an organiser
- In NSW, SA and WA the caps only protect tickets whose terms restrict resale, so include a resale clause in your ticket conditions.
- In Victoria, Queensland and the ACT, caps apply only to declared or major events, which the government decides.
- Offering an official, capped resale option keeps fans away from scalpers and fake tickets.
- From July 2027, show booking fees next to your ticket price.
How ticketing platforms handle resale
From each platform's own help and policy pages.
| Platform | How resale works | Price limit | Fees |
|---|---|---|---|
| Ticketek Marketplace | Official resale, if the organiser switches it on | Face value | No seller fee. Buyer pays service and reissue fees (amounts not published). |
| Ticketmaster Resale | Official resale | 110% of face value, including the seller fee | Seller fee shown at listing. Buyer pays order processing fees. |
| DICE | Wait list for sold-out events (organiser-enabled), plus transfers to friends | Seller gets back what they paid | Wait list buyers can pay more than the original price, including a wait list fee. |
| Tixel | Open resale marketplace (Oztix's official resale partner) | Face value + 10% in Australia, lower if the organiser or law requires | Seller 6.4% (min $3). Buyer 6.4%, or 7.4% via Auto-Purchase. |
| Moshtix | Resale via private link, or Ticket Return | 110% of the price paid, excluding fees | Resale service fee deducted (shown on the listing page). |
| Humanitix | Resale, if the host enables it | Face value only, excluding fees | No extra resale fees. |
| Eventbrite | No built-in resale; organisers can allow name changes | – | – |
Resale that pays the organiser
- Organisers switch resale on or off for each event.
- Every resale is capped, and the buyer's all-in price, fees included, never goes over the cap.
- Sellers get their listing price, with no seller fee.
- Organisers earn up to 5% on every resale at or above face value, instead of losing that premium to scalpers.
Frequently asked questions
Sources
Checked against these official and platform pages on 13 October 2026.
- NSW: Fair Trading Act 1987, Part 4A
- NSW Government: Ticket reselling
- Victoria: Ticket scalping FAQ (DJSIR)
- Victoria: Declared events and legislation
- Queensland: Major Sports Facilities Act 2001
- Queensland: Major Events Act 2014
- Queensland: Major Sports Facilities and Other Legislation Amendment Act 2026
- South Australia: Fair Trading Act 1987, Part 4A
- South Australia: Event ticket sales (CBS)
- Western Australia: Ticket Scalping Act 2021
- Western Australia: Government announcement
- ACT: Major Events Act 2014
- Federal: Electronic Ticket Resale Service Information Standard 2022
- Federal: Competition and Consumer Amendment (Unfair Trading Practices) Act 2026
- ACCC: Buying tickets to events
- Ticketek: Marketplace seller FAQs
- Ticketmaster Australia: Resale
- DICE: Australia purchase terms
- Tixel: Fees (Australia)
- Moshtix: Resale terms
- Humanitix: How to resell your ticket
- Eventbrite: Transferring tickets